Oppo, OnePlus, Huawei Rank Higher Than Xiaomi, Samsung in Customer Satisfaction Survey - houserouragess

Oppo, OnePlus and Huawei have emerged as the top three mobile brands in terms of customer satisfaction in India, ahead of popular brands, such as Xiaomi, Samsung and Vivo. The results are set forth of a recent survey conducted by grocery store explore firm, Numr Research, which used a metric unit called Net income Promoter Score, operating theater NPS, for scheming customer satisfaction and loyalty towards a especial brand.

While a higher NPS tally suggests that consumers are content with the brand and will suggest their peers to buy the same product, a get down score indicates that customers are more often than not unsatisfied with their ownership undergo. The online survey, which had 500 respondents between 25 and 60 years of age, was conducted among SEC A1 residents in Old Delhi NCR, Mumbai, Kolkata, Bangalore, Chennai and Ahmedabad.

The study also uncovered sure as shooting riveting habits of Red Indian smartphone users. According to the surveil, smartphone users in the land are spending a heck of a lot of time happening sociable media (67 minutes per Clarence Shepard Day Jr. on the average), online shopping (64 proceedings) and watching movies or videos (69 proceedings).

Along an average, populate spend 56 minutes connected phone calls and video calls every day, and 43 minutes hearing to music. Texting and instant messaging (FB Courier, WhatsApp, etc.) occupies another 41 transactions on the average. People also reported spending around 30 minutes day-after-day reading material articles or online news on their smartphones.

In terms of smartphone possession, the survey found that 52 per centum people currently own only one smartphone whereas 42 per centum reported that they have cardinal. Some other 5 pct according having 3 personal smartphones piece 1 percent claimed that they have 4 or many.